PRIVACY POLICY
Effective Date: August 8, 2026
Against the Grain Health and PORVA we respect your privacy and are committed to protecting the personal information you provide when using our website, services, forms, scheduling tools, and online store.
Information We Collect
We may collect information that you voluntarily provide, including your name, email address, telephone number, information submitted through contact or appointment forms, purchase information, and other information you choose to provide when communicating with us.
Because our services may involve health and wellness education, you may voluntarily provide information concerning your health history, symptoms, medications, laboratory results, lifestyle, or wellness goals.
Please do not submit information that is unnecessary for the service you are requesting.
How We Use Your Information
Information you provide may be used to:
* Respond to questions and inquiries.
* Schedule and manage appointments.
* Provide educational and wellness-related services.
* Process purchases and deliver digital products.
* Fulfill orders for physical products.
* Send requested downloads or other resources.
* Provide customer support.
* Maintain and improve the website.
* Communicate with you regarding services or purchases.
* Comply with applicable legal requirements.
Health Information and HIPAA
Against the Grain Health/PORVA provides educational and wellness-navigation services and is not a substitute for a physician or other licensed healthcare provider.
Unless expressly established otherwise, information submitted through this website should not be assumed to be protected by the Health Insurance Portability and Accountability Act (“HIPAA”). Users should exercise discretion when submitting sensitive medical or health information electronically.
Payments
Payments may be processed through third-party payment providers. We do not generally receive or store your complete credit-card or banking information. Payment providers process payment information according to their own privacy and security policies.
Third-Party Services
Our website may use third-party companies and services for functions such as website hosting, scheduling, forms, payment processing, order fulfillment, analytics, email delivery, and other website functionality.
These providers may receive information necessary to perform their services and maintain their own privacy policies and terms.
Cookies and Website Data
Our website and third-party services may use cookies or similar technologies to operate the website, remember preferences, understand website usage, improve performance, prevent fraud, and support features such as shopping carts and checkout.
Browser settings can generally be used to restrict or delete cookies, although disabling certain cookies may prevent portions of the website from functioning correctly.
Email Communications
If you provide your email address to receive a download, resource, product, appointment communication, or other requested information, we may use that address to provide the requested material and related communications.
Where required, marketing communications will provide an appropriate method for opting out.
Sharing of Information
We do not sell your personal information.
Information may be shared with service providers when reasonably necessary to operate the website, process transactions, fulfill orders, provide requested services, comply with legal obligations, protect our rights, or prevent fraud or misuse.
Data Security
Reasonable administrative and technical measures are used to protect information submitted through our website. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Children’s Privacy
Our website and services are intended for adults and are not directed toward children under 18. We do not knowingly collect personal information directly from children under 18 without appropriate authorization.
Your Choices
You may contact us to request correction or deletion of personal information that you have provided, subject to information we may be required or permitted to retain for legal, accounting, fraud-prevention, transaction, or other legitimate purposes.
Changes to This Privacy Policy
We may update this Privacy Policy as our website, services, or legal obligations change. The effective date displayed at the top of this policy indicates the most recent revision.
Contact
Questions regarding this Privacy Policy may be submitted through the contact information provided on the Against the Grain Health website.
Against the Grain Health / PORVA